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Simply Contact & Smart Solutions launched a joint direction of bus


Ukrainian contact centre Simply Contact and HR provider Smart Solutions announced the launch of new brand Copler. New company aims tore present the combined expertise and to extend service portfolio on an international market and provide technical support outsourcing. 
The idea about joint venture evolved in 2015 when co-founders decided to collaborate in order to extend the capabilities of existing businesses where the combination of expertise in the sphere of information technologies allows to offer more qualified and cost-effective services for international customers. 
The major goal for Copler is to provide international companies with opportunity to supply the demand on outsourcing services. 
Before going internationally, the company launched a similar project on a local market. The first development centre has been settled in Dnipropetrovsk and is actively growing. For the last 3 months the company geography extended significantly and more pilot projects have been launched for Israel, Germany, Switzerland, UK and USA. Copler strongly focused on a long-term trusted relationships where an average contract tenure varies from 18 months or longer. 

Among the services are:
  • Offshore Development Center 
  • Offshore Contact Center & Technical Support
  • Recruitment Process Outsourcing

Copler’s the most outstanding feature is a full transparency with price determination. Company is aiming to give a possibility to their customers to compile a cost for services they only need. This approach would act as “pay as you go” outsourcing services, that would give an opportunity for cost saving while staying on the high service quality and will be a huge competitive advantage.    

Konstantin Ryzhov, CEO and Co-Founder, Copler:
“As per our business plan, we are going to open 7 development centres in Ukraine for international clients during 2016. As a next stage - launching a representative offices in Europe, USA and Israel. 
We’ve hired a team of experienced professionals in IT industry to make it happen. We are sure that our current assets and our experience with risks mitigation will lead us to this target”


Copler - is a service company driven by service perfectionists with international senior management and business development experience. We see an opportunity to change the way software development companies outsource, operate, and maintain their development teams remotely - by providing an excellent service regardless of how the technology is deployed and by helping our clients to improve operations and cut an expenses. 
Our mission is to ensure your remote team's everyday operations while you focus on your core business.
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Our experts on BPO:


Konstantin Ryzhov, CEO konstantin.ryzhov@copler.uk
Nataliya Zub, COO nataliya.zub@copler.uk
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